Strategy is behind every SOP we create, every tool we choose, and every system we build. Building new systems gets us nowhere if they’re built for the wrong goals! We start by focusing on your big-picture targets, breaking those down into key metrics and core projects, and tracking the results of our efforts.
I was mentored by incredibly smart and strategic leaders who taught me how to create systems that scale and prioritize profit. I bring everything I have learned to my client's businesses as their ops partner and strategist.
8+ years Customer and Operations leadership inside Bungalow (proptech, Series A to C, Atomic-backed), Jiff Inc (Series B to acquisition, B2B SaaS), and more.
4+ years freelance operations consulting for B2B agencies & startups
I've been leading high-growth teams – large and small – for over 10 years. I began my career working for online entrepreneurs and tech startups who showed me how to hit big revenue goals with small budgets and even fewer resources. By seeing what small teams powered by new technology could do, I fell in love with building businesses!
“She knows what she's talking about, is very detailed and thorough in her approach to automation solutions, and was very organized in her approach to creating workflows that worked for my business. I would definitely love to work with her again.”
“She helped me to connect some key portions of my business processes and now I have seamless integration with my software that allows me to just show up to calls and close deals. Alex does magic, practical magic, in minutes."
As an authority in operational excellence and strategic growth, I know that one-size-fits-all operations don’t work. Your needs and goals are heard every step of the way.